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Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Paid time off
- Signing bonus
- Training & development
Customer Service & Sales Support Representative
Aron Compton State Farm Agency – Bow, NH
Part-Time | 25 Hours per Week | Growth Opportunity
About Our Agency
We are a growing State Farm agency focused on delivering personalized service while building long-term client relationships. Our office values professionalism, accountability, and growth. We are looking for a reliable, motivated team member who enjoys helping people and contributing to a high-performance environment.
This is a part-time role with opportunity to grow based on performance and agency expansion.
Position Overview
This role focuses on customer service, policy support, and cross-selling opportunities within our existing book of business. You will play a key role in keeping our office running smoothly while identifying opportunities to strengthen client relationships.
This position is ideal for someone who is organized, proactive, and comfortable having insurance conversations.
Responsibilities
- Answer incoming calls and assist customers with service requests
- Process policy changes, endorsements, and billing questions
- Follow up on existing quotes
- Cross-sell auto, home, renters, and life products
- Identify life insurance opportunities within existing households
- Request referrals from satisfied customers
- Maintain accurate CRM documentation
- Support daily office operations
Compensation
- $17–$19 per hour (based on experience)
- Performance bonuses for cross-sell and new business support
- Growth opportunity into expanded role based on results
What We’re Looking For
- Professional and dependable
- Comfortable speaking with customers about insurance coverage
- Detail-oriented and organized
- Positive attitude and team-oriented
- Willing to learn and grow
- Licensed (preferred) or willing to obtain licensing
What Success Looks Like
- Strong customer retention
- Consistent cross-sell conversations
- Life insurance opportunities identified within existing households
- Reliable support that allows the agency to grow
Why Join Our Team?
- Stable, professional work environment
- Opportunity to grow with a developing agency
- Performance-based growth path
- Supportive leadership
- Clear expectations and accountability
Compensation: $16.00 - $18.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bow, NH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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